Ledger.com/Start — Official Getting Started Guide

Welcome to the official onboarding guide for your Ledger hardware wallet. Whether this is your first device or you’re adding another one, this step‑by‑step page will help you unbox, set up, secure, and start using your device safely.

1. Unbox & Inspect Your Device

Begin by unpacking your Ledger hardware wallet. Confirm the seal is intact, check for any signs of tampering, and ensure that you received the correct accessories (device, USB cable, recovery seed cards, and quick‑start guide). If anything seems off, contact official Ledger support before moving on.

2. Download Ledger Live

Visit ledger.com/start and download the official Ledger Live application for your platform (Windows, macOS, Linux, iOS, Android). :contentReference[oaicite:0]{index=0}
Install the application and open it.

3. Initialize Your Device

Connect your Ledger wallet to your computer or mobile device via USB (or Bluetooth if applicable).
In Ledger Live, choose “Set up as new device” (or “Recover device” if you already have a backup).
Select a strong PIN code directly on your device. This code will be required each time you access it.
Your device will display a 24‑word recovery phrase. Write it down carefully, in sequence, using the recovery cards provided.

This 24‑word phrase is your only backup to restore access to your crypto. Never store it digitally or share it with anyone.

Security reminder: Ledger will never ask for your recovery phrase. If anyone requests it, treat the interaction as a scam.

4. Verify & Add Crypto Accounts

After initialization, Ledger Live will prompt you to verify the device’s authenticity and ensure that the firmware is up to date. Once confirmed, you can add crypto accounts:

In Ledger Live, click “Accounts” → “Add account”.
Select the cryptocurrency you want (e.g., Bitcoin, Ethereum) and install the relevant app on your device if needed. :contentReference[oaicite:1]{index=1}
Your account will appear in Ledger Live and you can begin receiving, sending, and managing assets.

5. Use Your Wallet Safely

To receive crypto, select the account in Ledger Live, click “Receive”, and verify the address displayed on your device matches the one shown in the app. To send crypto, click “Send”, enter the recipient address and amount, and approve the transaction on your device screen.

6. Maintain Security & Updates

Keep your Ledger wallet safe by regularly updating firmware via Ledger Live, and updating the Ledger Live application itself. Always download updates from the official source (ledger.com), and verify any prompts on the device screen.

7. Troubleshooting & FAQs

If your device isn’t detected, try switching the USB port or cable, reinstalling Ledger Live, and ensuring your operating system is up to date. For more help, the official support guides can assist you. :contentReference[oaicite:2]{index=2}

FAQ Example:
Q: What happens if I lose my recovery phrase? A: Without your 24‑word phrase you will not be able to recover your wallet — Ledger cannot restore it for you.

Go to ledger.com/start